BUYBUYERS
Buying a Car
Questions about shopping, Saved Cars, vehicle availability or contacting a seller.
GET IN TOUCH
Tell us what's going on.
Choose the topic that best matches your question and we'll get it to the right AutoPlug team.
START HERE
What can we help with?
Choosing the right topic helps your request reach support, safety, privacy or partnerships without unnecessary back-and-forth.
SELLPRIVATE SELLERS
Selling or Managing a Listing
Get help with photos, review status, seller plans or an existing private-seller listing.
IDACCOUNT
Account & Verification
Get help with sign-in, email or mobile verification, or the private-seller identity check.
!PRIORITY ROUTING
Safety / Fraud
Report a suspicious listing, seller, message or transaction concern. Safety reports are routed with higher support priority.
B2BDEALERS
Dealer Partnerships
For dealerships interested in adding inventory, receiving buyer leads or joining the founding program.
$FINANCING
Financing Partnerships
For dealerships, lenders and automotive finance partners interested in qualified financing requests.
PRBUSINESS
Business / Media
Business collaborations, media questions, advertising opportunities and other company-level inquiries.
PPRIVACY
Privacy & Legal
Privacy requests, data choices and questions about AutoPlug policies or platform disclosures.
NEED AN ANSWER?
Try the Help Center—or send us a ticket.
For common questions, the Help Center may have the answer. If you still need help, email support@autoplug.us or open a support request.
Search the Help Center →01Search the Help CenterFind an answer or start a request.
02Choose the topicYour request stays organized from the start.
03Receive a ticket numberUse it for any future follow-up.
BEFORE YOU SEND
Share the context. Keep private information private.
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Include the referenceAdd a listing or AutoPlug reference when your question involves a specific vehicle or request.
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Explain what happenedA short description of what you expected and what occurred helps route the issue faster.
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Keep secrets outNever submit passwords, one-time codes, full payment-card numbers or government-ID images through a general support form.
MORE AUTOPLUG RESOURCES
Not sure where to start?
Use the Help Center for support, the Safety Center for safer transaction guidance, or Privacy Choices for data controls and policy information.